One inbox for every channel
Email, live chat, WhatsApp and Instagram in a single queue, with full customer history.
EmailChatWhatsAppInstagramSlack
New AI reply drafts in 30 languages →
Support that feels effortless.
Flowdesk brings email, chat and social messages into one calm inbox, drafts replies with AI and routes every ticket to the right person automatically.
No credit card · Set up in 5 minutes · Cancel anytime
Loved by 4,000+ support teams
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Product
Everything your team needs. Nothing it doesn't.
AI drafts that sound like you
Trained on your help centre and past replies. Agents review, tweak and send.
62%of replies sent with one click
Automations without code
Route, tag, escalate and follow up with simple rules.
When
subject contains "refund"thenassign → BillingReports your CEO will read
Response times, CSAT and volume by channel, updated live.
3.2×faster first response
41%fewer tickets with self-serve
4.8/5average CSAT
99.99%uptime in 2026
Pricing
Simple pricing that scales with you
Starter
For small teams getting out of the shared inbox.
$15/ month
billed yearly
Start free trialbilled yearly
- 3 seats included
- 1 inbox + live chat
- Saved replies
- Email support
Growth
Automation and reporting for growing support teams.
$39/ month
billed yearly
Start free trialbilled yearly
- 10 seats included
- Unlimited inboxes
- AI reply drafts
- SLA rules & reports
- Slack + Shopify apps
Scale
Security and control for larger organisations.
$79/ month
billed yearly
Talk to salesbilled yearly
- Unlimited seats
- SSO & audit log
- Custom roles
- Sandbox workspace
- Dedicated manager
“We replaced three tools with Flowdesk and cut our first-response time from 9 hours to 40 minutes. The team actually enjoys the inbox now.”
“The AI drafts are scarily good. New hires are productive on day one because the answers are already there.”
How long is the free trial?
14 days on any plan, no credit card needed. Your data stays if you upgrade.
Can I import from Zendesk or Help Scout?
Yes. The one-click importer brings across tickets, customers, tags and saved replies in minutes.
Is the AI trained on my data?
No. Drafts are generated per request and your data is never used to train models.
Do you offer discounts for startups?
Startups under 2 years old get 50% off Growth for the first year.